1. Job Title & Position Information

Job Title: Outside Plant Superintendent

Reports To: David Portillo, Operations Manager

Employment Type: Regular

Schedule: Monday–Friday, 8:00 a.m.–6:00 p.m., with flexibility as required

Compensation: 80,000 - 100,000

2. Position Summary

The Outside Plant Superintendent is responsible for the planning, coordination, analysis, and execution of outside plant (OSP) construction, design, and field operations. As the primary point of contact for customers in the field, this role oversees all operational aspects, ensures quality and compliance with customer specifications, and provides leadership to employees and subcontractors. The Superintendent ensures project success through effective scheduling, performance monitoring, safety compliance, right‐of‐way coordination, and continuous improvement of processes and documentation.

3. Core Responsibilities

3.1 Operational Leadership & Project Execution

• Serve as the key on‐site leader responsible for the tone, performance, and professionalism of employees and subcontractors.
• Hold full operational authority over assigned projects, ensuring policies, procedures, and objectives are fully implemented.
• Establish and maintain critical‐path schedules, actively monitoring performance and ensuring adherence to proposed timelines.
• Ensure all work meets the highest quality standards and complies with customer specifications and industry requirements.
• Lead and coordinate outside plant installation and maintenance technician activities.
• Perform or support Loop Electronics Engineering/Coordination and Transmission Equipment Engineering tasks.
• Coach, train, and support employees on processes, safety, equipment, and customer requirements.
• Manage project expenditures to maintain compliance with authorized budgets.
• Coordinate construction budgets, project planning, and ongoing field management activities.

3.2 Right‐of‐Way, Compliance & Cross‐Department Collaboration

• Oversee right‐of‐way functions, including easement investigation, acquisition, and customer coordination.
• Interface with customers and internal departments to negotiate service intervals and address delayed orders.
• Participate in cross‐functional initiatives aimed at reducing operating expense through modernization, facility replacement, bulk recovery, and data accuracy improvements.
• Support organizational initiatives for Continuous Improvement and ensure adherence to QMS requirements.
• Develop and improve processes, procedures, and documentation standards in accordance with QMS and departmental needs.
• Work closely with administrative staff, department Superintendents, and cross‐functional teams to support processes, training, and business needs.

3.3 Analytics, Reporting & Project Documentation

• Build, analyze, and present project results, including trends, performance metrics, and benchmarking data.
• Support the implementation, training, and follow‐up activities for new or ongoing projects.
• Ensure accuracy in project records, schedules, and reporting for internal and customer requirements.
• Maintain documentation related to QMS, operating standards, and construction records.

3.4 Tools, Equipment & Safety Compliance

• Demonstrate working knowledge of excavation, aerial, and underground machinery.
• Safely operate and coordinate use of trucks pulling large trailers.
• Follow and enforce all Access Employee Handbook and Safety Handbook requirements.
• Ensure work sites and teams maintain compliance with safety policies at all times.

4. Short‐Term Expectations (First 30 Days)

• Demonstrate ownership of all assigned OSP activities, including scheduling, documentation, and field communication.
• Learn project requirements, customer expectations, and OSP installation/maintenance processes.
• Begin maintaining daily project updates including schedules, blockers, progress, and risks.
• Establish consistent communication with customers, subcontractors, and internal teams.
• Support ongoing projects, participate in required trainings, and follow established departmental processes.
• Begin analyzing performance metrics and reporting results accurately.

5. Long‐Term Plan & Growth Objectives

• Independently manage OSP projects with minimal oversight, delivering high‐quality results.
• Strengthen leadership skills to effectively supervise, coach, and direct field employees.
• Improve efficiency and accuracy in scheduling, project planning, documentation, and compliance.
• Lead initiatives focused on modernization, continuous improvement, and departmental growth.
• Enhance cross‐department collaboration to support company‐wide initiatives and operational excellence.
• Contribute to process automation, improved reporting, and advancements in project management systems.

6. Weekly & Monthly Deliverables Plan

6.1 Daily & Weekly Deliverables (Ongoing)

• Daily: Maintain accurate project documentation, schedules, and progress notes.
• Daily: Communicate with teams, subcontractors, and customers on project status.
• Weekly: Submit updated project metrics, blockers, construction progress, and risk assessments.
• Weekly: Confirm upcoming priorities, resources, and deadlines with Management Team.
• Weekly: Support QMS documentation updates and continuous‐improvement tasks.

6.2 Monthly Deliverables & Review

• Monthly review of project performance, schedule adherence, documentation quality, and customer satisfaction.
• Monthly KPI review covering trends, cost control, field quality, and operational metrics.
• Monthly safety and compliance assessment, including corrective actions when required.
• Monthly proposal of measurable improvements in OSP operations, documentation, or workflow.

7. Work Expectations & Availability

• Ability to work independently with minimal supervision and exercise sound judgment.
• Strong ownership of assigned tasks, including follow‐ups, note taking, and proactive communication.
• Must ask clarifying questions immediately when instructions or requirements are unclear—no assumptions.
• Additional hours may be required depending on project demands, field conditions, and customer requirements.
• Maintain professionalism and customer service excellence at all times.

8. Qualifications

• Working knowledge of excavation, aerial, and underground construction machinery.
• Ability to pull large trailers with a truck.
• Understanding of OSP installation, maintenance, and technician workflows.
• Experience in right‐of‐way coordination and customer communication.
• Experience managing QMS documentation and construction records.
• Knowledge of recruitment, employee record‐keeping, and administrative support tasks.
• Strong Microsoft Office proficiency (Word, Outlook, PowerPoint, Excel).
• Supervisory experience with ability to direct and coach teams.
• Strong multitasking, time‐management, and organizational skills.
• Critical thinking skills and ability to make decisions with limited instructions.
• Excellent customer service skills and ability to work independently.
• Ability to track multiple schedules and manage complex project demands.
• Must follow all Access Employee and Safety Handbook requirements.

9. Core Values

Accountability – takes ownership of deliverables and communicates truthfully.

Character – professional conduct and reliability.

Integrity – honest reporting and ethical behavior.

Safety – follows all safety requirements.

Teamwork – collaborates and supports the estimating team.

Trustworthy – consistent follow‐through and transparent communication.

10. Work Environment

Hybrid role with field‐based responsibilities and office collaboration as needed.

May require extended periods outdoors, vehicle operation, and active field work

11. Performance Review & Continuation of Engagement

This consulting engagement is performance‐based. Continuation of work, expansion of responsibilities, compensation changes, and any future discretionary immigration support (including work visa sponsorship) are contingent upon sustained performance, measurable deliverables, and business needs. The consultant will be evaluated bi‐weekly based on the daily/weekly deliverables and KPI expectations described above.

Sincerely,

Mark Dittmar, Vice-President

Access Communications Group, LLC

2017 Texas Ave. El Paso, TX 79901

(915) 845-0007 – www.acglp.com

CONSULTING OFFER ADDENDUM NOTICE

This document serves as both a Job Description and a Consulting Offer Addendum. Compensation, continuation of engagement, future adjustments, and any discretionary immigration support (including work visa sponsorship) are contingent upon bi‐weekly performance evaluations, demonstrated results, communication effectiveness, and compliance with all daily and weekly deliverables.

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Pay: $15.00 - $25.00 per hour

Job description:

PURCHASING COORDINATOR

WPM => 45wpm - excel wizard - fast pace

ACG is a telecommunications company at our core but our capabilities have expanded to include things like underground fiber, access control systems, CCTV, general construction, and more! With over 24 years in business, our local, woman-owned small business is looking to grow our team! We want someone who can bring a can-do attitude and awesome skills to our team!

OVERVIEW:

As the purchasing assistant at ACG, you’ll be highly detailed and organized. In this role you will put your knowledge of purchasing best practices to use! Your success will help ACG provide accurate quote information for our estimating time while simultaneously supporting our office staff!

ACG promotes from within! When we see team members who are excelling in their field, showing a desire to grow, and a drive to succeed, we let you take the ball and run with it! We love team mates who can help train new employees, take on additional responsibilities, and help our business continue to grow.

BENEFITS:

You can expect:

• Medical/Dental/Vision Insurance: Sign up for our health benefits package to get the most out of your options!
• Earned PTO: Earn PTO so that you can take the vacation you've always dreamed of!
• 401(k) Matching: We are planning for our future and want to help you do the same! That's why we offer 401(k) matching!

REQUIREMENTS:

To be seriously considered for this role, please have the following in regard to:

Experience:

• At least 2 years of experience in a similar role
• Microsoft Office proficiency
• Extremely proficient with Microsoft Excel
• QuickBooks knowledge
• Inventory control

Skills:

• Excellent customer service skills
• Ability to interact professionally with vendors
• Highly detailed
• Highly organized
• Multitasking

RESPONSIBILITIES:

As ACG’s purchasing assistant, you will work closely with the team to ensure accuracy and adherence to all necessary guidelines. Along your journey with ACG as our purchasing assistant you can expect to:

• Support the posting of purchases in QuickBooks
• Answer phone calls and emails to connect with our vendors and subcontractors
• Manage the company's day-to-day purchasing activities and ensure that all purchasing support are meeting their personal performance standards
• Develop and Manage vendor’s relationships
• Supervise all activities and needs for COGS subcontractors
• Monitor calls and emails and connect our company with vendors to the appropriate channels
• Act as liaison between Estimating, Project’s Scheduling and office duties as needed
• Support Office with additional tasks as needed
• Ensure purchasing team issues and verifies purchase requisitions as per company processes (BOM, quoting process, RMA’s, receiving and inventory control). This includes all company locations.
• Keep team informed with inventory items and scheduling delivery
• Prepares purchase orders by verifying specifications and price

Must be able to pass a criminal background check and have a valid driver’s license.

APPLY NOW

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Job description:

POSITION DESCRIPTION & EXPECTATIONS

1. Job Title & Position Information

Job Title: Office Operations & People Manager

Reports To: Management Team

Employment Type: Regular

Schedule: Monday–Friday, 8:00 a.m.–6:00 p.m., with flexibility as required (lead by example; arrive early)

Compensation: $85,000 – $110,000 + profit sharing (KPI‐based)

2. Position Summary

The Office Operations & People Manager oversees all internal office operations, people development, HR support, recruiting, scheduling, and training across departments. This role leads the implementation, optimization, and daily use of the Odoo ERP system and ensures operational excellence throughout the office environment. Working closely with the Operations Manager (external/field operations), this position owns everything inside the office, ensuring discipline, alignment, punctuality, and execution. The ideal candidate is highly organized, people‐focused, process‐driven, and capable of leading teams with professionalism, clarity, and accountability while strengthening systems, workflows, and internal coordination.

2.1 Benefits

Paid Time Off (PTO)

PTO is accrued every pay period and increases with your tenure at the company.

Salaried Employees:

• 90 days – 1 year: 10 paid days (2 weeks) + 5 additional unpaid days
• 1 – 5 years: 15 paid days (3 weeks) + 5 additional unpaid days
• 6 – 10 years: 20 paid days (4 weeks) + 5 additional unpaid days
• 11+ years: 25 paid days (5 weeks) + 5 additional unpaid days

Hourly Employees:

• 90 days – 1 year: 5 paid days (1 week) + 5 additional unpaid days
• 1 – 10 years: 10 paid days (2 weeks) + 5 additional unpaid days
• 10+ years: 15 paid days (3 weeks) + 5 additional unpaid days

Paid Holidays

Employees receive 7 full paid holidays each year:

• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day
• Good Friday

Additional Half‐Day Holidays (Salaried Employees Only):

• Christmas Eve (half day)
• New Year’s Eve (half day)

401(k) Retirement Plan

• 3.5% employer match on employee contributions.

Profit Sharing (Salaried Employees)

• Annual profit‐sharing potential based on company performance and key metrics (KPI).

Health Insurance Benefits

• Health, Dental, and Vision plans available to all eligible employees.

3. Core Responsibilities

3.1 People Leadership & Culture

• Lead, mentor, develop, and support staff across all office‐based departments.
• Set the standard for punctuality, professionalism, consistency, and work ethic.
• Promote and reinforce ACG values: honesty, trustworthiness, loyalty.
• Support employee relations with fairness, confidentiality, and professionalism.

3.2 Recruiting, Onboarding & Talent Development

• Lead full‐cycle recruiting including screening, interviewing, and hiring.
• Build structured onboarding programs and comprehensive training plans.
• Create and maintain SOPs, checklists, training materials, and role‐based matrices.
• Develop performance‐tracking systems and ensure employees complete required training.

3.3 HR & Personnel Support

• Support HR functions including documentation, compliance awareness, personnel file accuracy, and policy alignment.
• Maintain consistent communication with leadership regarding HR‐related tasks and employee needs.
• Support consistent accountability, performance feedback, and internal development programs.

3.4 Scheduling, Coordination & Office Operations

• Oversee office schedules, departmental coordination, and workload planning.
• Ensure the office, systems, documentation, and people are fully operational each day.
• Support execution of assignments, follow‐through, and timely task completion.
• Drive accountability for deadlines, operational readiness, and internal coordination.

3.5 ERP & Systems Implementation (Odoo + Microsoft 365)

• Lead Odoo ERP implementation, optimization, workflows, and daily usage.
• Build internal processes using Microsoft 365, Teams, SharePoint, Power Automate, and digital tools.
• Maintain dashboards, reports, trackers, and project controls in Excel and Odoo.
• Train staff on system workflows and ensure compliance with documentation standards.

3.6 Project Coordination & KPI Management

• Coordinate short‐term and large‐scale internal projects.
• Track progress, deadlines, resource allocation, and KPI performance.
• Identify bottlenecks, propose solutions, and implement improvements.
• Support leadership in executing company initiatives and strategic improvements.

4. Short‐Term Expectations (First 30 Days)

• Learn all internal systems including Odoo workflows, Microsoft 365 tools, and ACG office operations.
• Establish strong daily presence, punctuality, and leadership discipline.
• Begin managing office schedules, coordination, and employee support tasks.
• Assess existing workflows and identify improvement opportunities.
• Demonstrate clear communication, follow‐up discipline, and accountability.
• Build initial dashboards, tracking tools, or reports needed for internal operations.

5. Long‐Term Plan & Growth Objectives

• Fully own and manage internal office operations with minimal oversight.
• Improve departmental coordination, efficiency, and accountability systems.
• Develop robust recruiting, onboarding, and training programs.
• Strengthen Odoo workflows and increase team adoption and compliance.
• Implement scalable systems that support company growth and operational stability.
• Serve as a leadership‐level support partner across internal teams, people development, and process optimization.

6. Weekly & Monthly Deliverables Plan

6.1 Daily & Weekly Deliverables (Ongoing)

• Daily: Ensure the office, systems, schedules, and personnel are operationally ready.
• Daily: Monitor follow‐through of assignments and provide support where needed.
• Daily: Communicate updates, blockers, and coordination needs across departments.
• Weekly: Submit operational summary including KPIs, workflow updates, priorities, and progress.
• Weekly: Confirm next‐week departmental schedules, deliverables, and resource needs.
• Weekly: Update recruiting progress, onboarding status, and training compliance.

6.2 Monthly Deliverables & Review

• Monthly review of KPI performance, recruiting metrics, and departmental readiness.
• Monthly Odoo system audit and review of process adherence.
• Monthly training matrix updates, personnel development tracking, and onboarding improvements.
• Monthly proposal of at least one measurable improvement to processes, workflows, or internal systems.

7. Work Expectations & Availability

• Must lead by example—punctuality, reliability, discipline, and professionalism are mandatory.
• Must ask clarifying questions immediately when instructions or requirements are unclear.
• Expected to maintain consistent leadership presence on‐site in El Paso, TX.
• Additional hours may be required for recruiting events, system rollouts, or operational deadlines.
• Must maintain confidentiality and support internal culture with fairness and consistency.

8. Qualifications

• 5+ years managing people in a structured environment.
• Proven experience implementing or optimizing Odoo ERP or similar systems.
• Strong Microsoft 365 skills, including advanced Excel (pivot tables, lookups, data cleaning, reporting).
• Highly organized, task‐oriented, and process‐driven with strong follow‐through.
• Excellent communication, leadership, and relationship‐building skills.
• Ability to work independently and lead by example.
• Strong operational discipline, accountability, and professionalism.

9. Core Values

Accountability – takes ownership of deliverables and communicates truthfully.

Character – professional conduct and reliability.

Integrity – honest reporting and ethical behavior.

Safety – follows all safety requirements.

Teamwork – collaborates and supports the estimating team.

Trustworthy – consistent follow‐through and transparent communication.

10. Work Environment

On‐site role supporting office‐based teams, systems, and internal operations.

Collaborative, fast‐paced environment requiring punctuality, consistency, and disciplined execution.

11. Performance Review & Continuation of Engagement

This consulting engagement is performance‐based. Continuation of work, expansion of responsibilities, compensation changes, and any future discretionary immigration support (including work visa sponsorship) are contingent upon sustained performance, measurable deliverables, and business needs. The consultant will be evaluated bi‐weekly based on the daily/weekly deliverables and KPI expectations described above.

Sincerely,

Mark Dittmar, Vice-President

Access Communications Group, LLC

2017 Texas Ave. El Paso, TX 79901

(915) 845-0007 – www.acglp.com

CONSULTING OFFER ADDENDUM NOTICE

This document serves as both a Job Description and a Consulting Offer Addendum. Compensation, continuation of engagement, future adjustments, and any discretionary immigration support (including work visa sponsorship) are contingent upon bi‐weekly performance evaluations, demonstrated results, communication effectiveness, and compliance with all daily and weekly deliverables.